FiveTech Software tech support forums

we often see in the difficulty of answering a request or an error solution for
lack of information or description of it, i wrote this post for this reason, I think the best way to make a request understandable and provide a solution that should have the following features:

1 - be explained in detail the query or error
2. in case of an error, provide an example that can reproduce
2.1. if possible a download link
2.2. if necessary to provide an image
2.3. information from the logfile (error.log)
3. OS
4. FiveWin and [x]Harbour version

Hi,

In addittion to what Mr.Daniel has explained above, I request all our dear members to use the code tag while writing sample codes on this forum. This makes the sample prg code look neat and more readable, because using the code tag retains the indent formats of your prg code.

Screen snapshot



Regards

Anser

Daniel I sent you a private email. Please let me know if you have received it. Thanks.

Daniel Garcia-Gil wrote:we often see in the difficulty of answering a request or an error solution for
lack of information or description of it, i wrote this post for this reason, I think the best way to make a request understandable and provide a solution that should have the following features:

1 - be explained in detail the query or error
2. in case of an error, provide an example that can reproduce
2.1. if possible a download link
2.2. if necessary to provide an image
2.3. information from the logfile (error.log)
3. OS
4. FiveWin and [x]Harbour version

Please, We comply with the rules for the benefit of all